FAQ:
When I enroll in a course do I have access to all videos?
Yes, you will have immediate access to ALL videos and worksheet downloads.
When I use a coupon for a monthly plan do I get the discount every month?
Yes, if you have a coupon code you will receive the discount every month you stay enrolled. If you cancel your subscription and re-enroll you will no longer receive the discount.
Can I use PayPal?
You can use PayPal for courses that don't have a monthly subscription. PayPal is not set up to receive recurring payments.
Can I download the PDFs?
Yes, you can download the PDFs and keep them forever.
How Do I Cancel a Monthly Subscription?
To end recurring payments go to My Account > Billing. You can hit Cancel for that subscription or payment plan. You will continue to have access until the end of that billing period.
What is the refund policy?
You can cancel the Skype Private lesson for a full refund up to 24 hours prior to the scheduled lesson time. No refunds for all other courses. Some exceptions may be made. Contact Yousif directly with your concerns.
Can I download the videos?
No, you cannot download the videos. They are only available to stream.
Is my credit card info safe?
Absolutely. We don’t collect any of your personal information. All purchases are made through Stripe which is extremely safe.